Returns & Exchanges

At Cardboard Hero, we want you to love your new style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your fit isn't perfect, our streamlined process ensures you get back to looking your best without the hassle.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the original, unworn garments with all tags attached into the shipping box or a similar protective mailer.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop and Track

Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing